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Conditions d’utilisation

Date d’entrée en vigueur : June 1, 2025

Ce document est fourni en anglais. Les traductions de cette page sont proposées uniquement pour votre commodité — la version anglaise fait foi sur le plan juridique. Ce texte est en attente d’une révision juridique professionnelle.

1. Acceptance of terms

By creating an account or using Optimora (the "Service"), you agree to these Terms of Service ("Terms"). If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation. If you do not agree to these Terms, do not use the Service.

2. The service

Optimora provides a platform to measure and improve how AI engines (ChatGPT, Claude, Gemini, Perplexity, and others) see, cite and describe your brand. Features include GEO audits, AI monitoring, accuracy scans, artifact generation, and analytics dashboards.

We reserve the right to modify, suspend or discontinue any part of the Service at any time with reasonable notice. We are not liable for any modification, suspension or discontinuation.

3. Accounts

You must provide accurate information when registering. You are responsible for maintaining the security of your account credentials and for all activity under your account. Notify us immediately at legal@optimora.xyz if you suspect unauthorised access.

You may not share accounts or create accounts by automated means. We may suspend or terminate accounts that violate these Terms.

4. Subscriptions and billing

Paid plans are billed in advance on a monthly or annual cycle. All payments are processed by Paddle. Prices are in USD and exclude applicable taxes.

You may cancel at any time from Settings → Billing. Cancellation takes effect at the end of the current billing period — no refunds are issued for unused time on monthly plans. Annual plans cancelled within 14 days of purchase may be eligible for a pro-rated refund; contact us at legal@optimora.xyz.

We reserve the right to change prices with 30 days' notice. Continued use after the notice period constitutes acceptance of the new pricing.

5. Acceptable use

You agree not to:

  • Use the Service to send spam, run bulk scraping, or perform actions that overload our infrastructure.
  • Attempt to reverse-engineer, decompile or extract source code from the Service.
  • Use the Service to violate any applicable law or third-party rights.
  • Submit false or misleading brand information in order to manipulate AI engine outputs in bad faith.
  • Resell or sublicense access to the Service without our written consent.

6. Your content

You retain all rights to the brand data, descriptions, and other content you upload ("Your Content"). By using the Service, you grant us a limited licence to process Your Content solely to provide the features you have requested (audits, monitoring, artifact generation, etc.).

You represent that Your Content does not infringe any third-party intellectual property rights and that you have all necessary rights to submit it.

7. Intellectual property

The Optimora platform, its code, design, algorithms and generated reports (excluding Your Content) are owned by or licensed to us and protected by applicable intellectual property laws. Nothing in these Terms transfers ownership of our intellectual property to you.

8. Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that AI visibility scores will achieve any particular business outcome. AI engine behaviour is determined by third-party providers and is outside our control.

9. Limitation of liability

To the maximum extent permitted by law, Optimora's total liability for any claim arising from these Terms or the Service is limited to the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) €100. In no event are we liable for indirect, incidental, special, consequential or punitive damages.

10. Indemnification

You agree to indemnify and hold harmless Optimora and its officers, directors, employees and agents from any claims, losses or expenses (including legal fees) arising from your use of the Service or your violation of these Terms.

11. Governing law

These Terms are governed by the laws of the Republic of Turkey, without regard to conflict-of-law principles. Any dispute shall be resolved in the courts of Istanbul, Turkey, unless applicable consumer-protection law in your country requires otherwise.

12. Changes to these terms

We may update these Terms at any time. Material changes will be communicated by email or in-app notice at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

13. Contact

Questions about these Terms? Email us at legal@optimora.xyz.